Shipping policy

Shipping Policy Twindis

At Twindis, we strive for transparency and clarity when it comes to shipping costs. Below is an overview of our shipping policy, including rates for different countries, exceptions, and details about our delivery conditions.

Shipping Rates

For orders under €1000, the following shipping fees will apply:

• Netherlands and Belgium: €4,95

• Germany: €10,95

• Other European countries: Shipping fees vary by country. Please refer to the shipping rates table for a detailed overview of the costs by country.

Exceptions to Free Shipping

Please note: Pallet shipments are excluded from free shipping. A surcharge of at least €20 per pallet will be applied, depending on the quantity and weight.

Countries and Exceptions

Shipping costs may vary depending on the destination country. Please refer to the shipping rates table for a detailed overview of the shipping costs per country. Keep in mind that certain areas are excluded from standard rates. Specific exclusions are as follows:

• Denmark: Excludes Greenland and the Faroe Islands

• France: Excludes Andorra

• Spain: Excludes the Canary Islands

General Terms and Conditions

For a detailed explanation of our delivery terms and other important information about your order, we kindly refer you to our Terms and Conditions. Here you will find all details related to the checkout process, delivery, returns, and warranty.

Contact and Questions

If you have any questions about our shipping policy, feel free to contact our customer service team. We are ready to assist you with any questions related to shipping, payments, or other order-related matters. Please refer to our FAQ page for more information.